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Privacy

Lalani & Co Privacy Policy

 Lalani & Co London Ltd (Registered in England and Wales, Company Number 09271299) is (“Lalani & Co”, “Lalani and Co”, “Lalani and Company”, “L&Co”, “we”, “our”, “us”) respects the privacy rights of our online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about you.

Our Privacy Policy below shows how we collect, store, and use the information that you provide us with.

The following information is provided by Lalani & Co to enable our online visitors to be fully informed of our Privacy Policies. By interacting with lalaniandco.com, you are accepting and consenting to the practices described in this Privacy Policy and our Terms and Conditions. Interacting includes, but is not limited to:

Visiting lalaniandco.com.

Placing an order on lalaniandco.com.

Placing an order online to Lalani & Co via a third party website.

Signing up to our newsletter.

Submitting data to us through a third party advertising platform.

If you are under 16, we require that you inform a parent or guardian about Lalani & Co’s Privacy Policy and Terms and Conditions as well as requiring their consent before registering or placing an order with Lalani & Co.

This Privacy Policy does not apply to third-party websites (websites maintained by other companies). Lalani & Co is not responsible for any personal information you submit to third parties, either via our website or otherwise. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

Personal Information

Lalani & Co collects personal information in several ways when you place an order on our website. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to process personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es), order items, so that we can process and fulfil your order. This data collection is done to allow us to fulfil our services to you.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems, which at present is Stripe. Additionally we may also obtain information as a result of authentication or identity checks.

Our site uses cookies to store your shopping basket items and order while in progess. Our site also uses cookies for Google Analytics.

How we use your information

Lalani & Co may use your personal information for the processing and delivery of orders, payments, and to provide you with a tailored shopping experience.

When you place an order, your information (as listed above) is used by us to process your order. The information is sent to our thrid party warehouse who will use it to pack and post your order. Your name, address, and telephone number may be passed to Royal Mail, DPD, UK Mail, or another delivery company so they can deliver your order to you.

We may contact you directly by email after placing your order, to thank you and check that everthing is satisfactory with you order.

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. If there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

If you sign up to our mailing list(s) such as the Private Client List, We may also use your personal information to send you marketing updates and news about Lalani & Co. This might be by email or post. We use Mailchimp to distribute our email campaigns and your information will be stored by them in accorance with their provacy policy.

We do not sell your details to third party marketing companies.

We may process your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our customers’ needs and preferences.

We retain data indefinitely, unless you request otherwise.

Personal Information Editing and Removal

At any point, you may request usk us to provide you with all the information we hold on you.

If we are holding any incorrect information on you, you may request that we correct it.

You may request that we delete all personal information we hold on you.

To make any of the above three requests, please contact us via the details in the “Other” section below.

Any automatic e-mail we send you (except for order processing e-mails) will contain an easy automated unsubscribe link so that you can opt-out of our mail-shot. Simply follow the instructions at the bottom of the email to unsubscribe. To opt out of any other services or updates, please contact Lalani & Co in writing at Lalani & Co,  1-6 Speedy Place, London, WC1H 8BU, UK; or by email at info@lalaniandco.com.

Information Safety

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order with us, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.

Other

If you require more information please contact Lalani & Co in writing at Lalani & Co,  1-6 Speedy Place, London, WC1H 8BU, UK; or by email at info@lalaniandco.com.